Welcome to our Returns and Refunds Policy page. We want you to be completely satisfied with your purchase from our website. However, if for any reason you are not satisfied, we will gladly accept returns for a refund or exchange within 30 days of the original purchase date.
Returns: To be eligible for a return, the item must be unused, in the same condition as when it was received, and in its original packaging. You must also provide proof of purchase, such as the order number or email confirmation. Please contact us at [email protected] to initiate a return.
Refunds: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. Refunds may take several business days to process, depending on your payment provider.
Exchanges: If you would like to exchange your item for a different product, please contact us at [email protected]. We will provide you with instructions on how to proceed with the exchange.
Shipping: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please note that we reserve the right to refuse a return or exchange if the item is not in its original condition, is damaged or missing parts, or is returned after the 30-day return period.
If you have any questions or concerns regarding our Returns and Refunds Policy, please don’t hesitate to contact us at [email protected]. We’re always here to help!